Order Processing Specialist (m/f)

Merkury Market Sp. z o.o. Sp. k.

• Merkury Market is a chain of stores dealing with the distribution of interior design items and building materials. We currently operate 95 retail outlets located in Poland, Slovakia, Czech Republic, Serbia, and Croatia, as well as 10 online stores.
• We are an internationally operating company where we value employee commitment and provide them with development opportunities. If you want to develop your skills and gain new competencies with us, join us.
• Merkury Market Sp. z o.o. Sp. k.
• Merkury Market is a dynamically developing chain of stores for interior design and building materials, present in 5 European countries. We create a modern workplace where people, development, and good cooperation matter. We value commitment, support new ideas, and provide real opportunities for professional development.

• Receiving, verifying, and processing customer orders.
• Entering orders into the system and monitoring their execution.
• Contacting customers and suppliers by phone and email.
• Cooperating with the sales department, warehouse, and logistics.
• Monitoring delivery timeliness and informing customers about order status.
• Resolving ongoing issues related to order fulfillment.
• Preparing commercial documentation and reports.
• Ensuring high quality of customer service in accordance with company standards.

• Higher education preferred, majors: logistics, administration, economics, or related fields.
• Minimum 2 years of experience in a similar position.
• Good computer skills and proficiency in Microsoft Office suite, especially Excel.
• Experience with ERP systems or order management software will be an asset.
• Ability to organize one's own work and set priorities.
• Accuracy, responsibility, and attention to detail.
• Ability to work under time pressure and in a dynamic environment.
• Communication skills and ability to cooperate with clients and other company departments.
• Knowledge of commercial documentation (orders, invoices, warehouse documents).
• Knowledge of building materials and interior design assortment is welcome.
• Independence and good work organization.
• Analytical thinking skills.
• High personal culture and professional approach to the client.
• Commitment, reliability, and willingness to acquire new knowledge.
• Ability to work effectively in a team.

• Stable employment based on an employment contract (full-time)
• Attractive remuneration
• Social benefits, including: holiday season co-financing, grants

• Opportunity for internal promotion
• Onboarding training and ongoing team support
• Employee benefits and employee discounts