Business Travel Services Specialist

Comprehensive management of business travel and support for administrative activities and business initiatives.

The person in this role serves as the central coordination point for Creotech Instruments Employees' domestic and international travel.

Key Responsibilities

Business Travel Management

• Comprehensive organization of domestic and international business travel;

• Searching for and purchasing airline tickets, train tickets, and other means of transportation;

• Booking hotels, conference rooms, and additional services;

• Preparing travel itineraries;

• Organizing logistics during business trips;

• Monitoring changes in travel plans and rapid response to crisis situations;

• Concierge support for travelers during business trips;

• Optimizing travel costs through advance planning;

• Cooperation with travel service providers and international partners.

Support in Business Initiative Coordination

• Monitoring the status of ongoing business initiatives;

• Maintaining a register of actions, agreements, and commitments resulting from meetings;

• Reminding about deadlines, events, and actions requiring execution;

• Ensuring information flow between Employees participating in business initiatives;

• Identifying risks related to delays or non-execution of agreed-upon actions;

• Preparing summaries, notes, and informational materials.

Administrative Support

• Organizing domestic and international meetings;

• Coordinating participant availability;

• Booking participation in conferences, trade fairs, and industry events;

• Coordinating documentation related to business trips;

• Cooperation with internal departments.

Responsibility

The person in this role is responsible for:

• Timely and effective organization of business travel;

• Maintaining high quality of administrative support;

• Ensuring continuous information flow between stakeholders;

• Monitoring deadlines and business commitments;

• Optimizing travel organization costs;

• Building a positive experience for employees using the support.

Requirements

• Higher education (preferred: administration, management, logistics, tourism, international relations, or related fields);

• Minimum 2 years of experience in organizing business travel – a must-have, with experience supporting management staff being an additional asset;

• Experience in independently organizing international travel;

• Experience in cooperating with management staff;

• Very good knowledge of the Microsoft 365 suite;

• Advanced Outlook calendar management;

• Ability to create reports and monitor activities in Excel;

• Knowledge of tools for task management and work coordination;

• Language proficiency: Polish – fluent; English – minimum B2/C1 spoken and written.

We Offer

• Work in a friendly, cohesive team

• Stable employment in a modern company with an established market position

• Attractive salary and benefits package (e.g., private medical care, sports card)

• Opportunities for professional development and participation in innovative projects