Specialist suport tehnic - cu pachet avantajos plus bonusuri

• Capacity for planning, organization, and improvement of activities.
• Ability to make correct decisions.
• Solid knowledge of Excel !!!
• Availability for work in a team with the goal of using resources optimally and achieving maximum performance.
• Aptitude for promoting company products and services.
• Ability to listen to customer needs and communicate.
• Persoană ordonată și cu tact.
• Knowledge of software usage, database management, and adapting Homefile.ro software to client needs.
• Proactive management of tasks and activities at a distance.

• Loyalty: Devotion to the values and mission of the organization.
• Oriented towards Quality: Promoting and supporting high-quality standards.
• Focused on Client: A constant concern for customer satisfaction and needs.
• Continued Improvement: A vision for continuous development and improvement of internal processes.

• Client Request Management: Administers clients and organizational structures corresponding to incoming requests through various communication channels (phone, mail, etc.)
• Support and Fidelity: Ensures activities for supporting client loyalty and retention.
• Planning and Monitoring: Develops and tracks daily activity plans.
• Consultation and Sales: Provides information and consultation regarding services, tariffs, and billing methods.
• Contract Management: Manages and executes technical requests from clients.
• Activity Development: Contributes to the development and improvement of services offered.
• Collaborates actively and proactively with other departments of Homefile company.

Homefile.ro is a Romanian innovative company, founded 10 years ago, with the goal of creating a Cloud platform that makes condominium administration more transparent and efficient. Currently, over 300,000 apartments are managed through our platform in more than 40 cities, and this number is continuously growing.