Specialist - Accounts Receivable (Collections)

Job Summary: The AR Collections Specialist is responsible for managing outstanding receivables, ensuring timely collection of payments and maintaining healthy customer relationships. The role involves regular follow-ups, resolving billing issues and minimizing overdue accounts. Key Responsibilities: Contact customers via calls, emails, and portals to collect overdue payments Maintain accurate records of collection activities and customer interactions Monitor AR aging reports and prioritize daily tasks to ensure efficient collections process Identify and resolve billing discrepancies and negotiate payment plans with customers as needed Collaborate with internal stakeholders to resolve any issues or concerns Develop and maintain strong relationships with customers through regular communication and issue resolution. The ideal candidate will have excellent communication, problem-solving, and organizational skills.