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Patrique Mercier Recruitment JP

1 year ago

Speaking Remote Customer Support for Major Car Brand - Paid Relocation

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Company information

Company
Patrique Mercier Recruitment JP
Location
Polska Poland
Posted
1 year ago
View all jobs at Patrique Mercier Recruitment JP

Job description

Embark on a rewarding career with Patrique Mercier Recruitment JP as a Speaking Remote Customer Support Representative for a Major Car Brand!

This unique opportunity offers a fully paid relocation package, allowing you to work from picturesque Greece while assisting clients in your native language. In this role, you'll deliver exceptional customer support to customers, addressing inquiries, providing information about automotive products, and ensuring a high level of satisfaction.

Your work will not only contribute to customer loyalty but also enhance your own professional journey in a dynamic and supportive environment. If you have a passion for cars and a commitment to outstanding service, we encourage you to apply!

Responsibilities
  • Provide top-notch customer support to clients via phone, email, and chat.
  • Address customer inquiries and concerns regarding vehicle features, services, and policies.
  • Assist in troubleshooting issues and providing solutions related to automotive products.
  • Maintain detailed records of customer interactions and resolutions in the CRM system.
  • Collaborate with the team to share best practices and improve service delivery.
  • Participate in ongoing training to enhance product knowledge and customer service skills.
  • Offer insights and suggestions to optimize customer support processes.

Requirements

  • Fluency in and English; additional languages are a plus.
  • Strong communication skills and a customer-first attitude.
  • Ability to work effectively in a remote environment.
  • Problem-solving abilities and attention to detail.
  • No prior experience required; eagerness to learn is essential.
  • Team player with a positive and proactive mindset.
  • Willing to relocate to Greece and adapt to a new cultural environment.

Benefits

  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required skills

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