Speaking Customer Service for Real Estate industry

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Speaking Customer Service Representative in the Real Estate industry. This role is perfect for individuals who are passionate about real estate and committed to providing exceptional service to clients while helping them navigate their property-related inquiries.

• Deliver outstanding customer service to clients through phone, email, and chat, addressing their inquiries related to listings and services.
• Assist clients with searches, providing detailed information and answering questions about available listings.
• Support customers in the buying, selling, or rental processes, ensuring they receive comprehensive guidance throughout their journey.
• Handle customer complaints and feedback professionally, working diligently to find satisfactory resolutions.
• Maintain an up-to-date knowledge of market trends, property regulations, and the company's offerings.
• Document all customer interactions accurately and contribute to service improvement initiatives.
• Collaborate with sales and property management teams to resolve client issues effectively.

Requirements

• Fluency in and English, both written and spoken.
• Previous experience in customer service, ideally within the real estate or property management sector.
• Excellent communication skills with a strong customer focus.
• Strong problem-solving capabilities and an ability to work under pressure.
• Proficiency in software and Microsoft Office applications.
• Detail-oriented with exceptional organizational skills.
• A keen interest in real estate and a desire to assist clients in their property journeys.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year Fully Paid Training
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Free Greek Lessons, discounts and other perks