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Patrique Mercier Recruitment JP

1 year ago

German Speaking Customer Service for International Airline - Remote in Greece

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Company information

Company
Patrique Mercier Recruitment JP
Location
Österreich Austria
Posted
1 year ago
View all jobs at Patrique Mercier Recruitment JP

Job description

Join Patrique Mercier Recruitment JP and take off into an exciting career as a German-speaking Customer Service Representative for an esteemed international airline! This remote position allows you to work from the beautiful landscapes of Greece while providing exceptional support to airline customers worldwide. As a pivotal part of the customer service team, you will assist clients with inquiries, bookings, and any issues they may encounter during their travel experience. If you are passionate about delivering top-notch customer service and have excellent communication skills in German, this is an incredible opportunity for you! Key responsibilities include: • Responding to customer inquiries via phone, email, or chat; • Handling bookings, cancellations, and changes with ease; • Providing solutions to any issues that may arise during the travel experience; • Maintaining a high level of customer satisfaction through effective communication and problem-solving skills; • Collaborating with colleagues to resolve complex customer issues; • Staying up-to-date with airline policies, procedures, and product information. What we offer: • A competitive salary and benefits package; • The opportunity to work for a renowned international airline; • A remote working arrangement that allows you to enjoy the beautiful landscapes of Greece; • Ongoing training and development opportunities to enhance your skills; • A dynamic and supportive team environment. Requirements: • Fluency in German (spoken and written); • Excellent communication and interpersonal skills; • Ability to work independently and as part of a team; • Strong problem-solving and analytical skills; • Familiarity with airline industry processes and procedures is an asset. If you are ready to take off into an exciting career in customer service, apply now! We look forward to hearing from you!

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