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Patrique Mercier Recruitment JP

1 year ago

Speaking Customer Service Banking - Athens, Greece

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Company information

Company
Patrique Mercier Recruitment JP
Location
België Belgium
Posted
1 year ago
View all jobs at Patrique Mercier Recruitment JP

Job description

Join Patrique Mercier Recruitment JP as a Speaking Customer Service Representative in Athens, Greece, and take your career to new heights! This role offers you the chance to work in the dynamic banking sector, assisting clients with their inquiries and providing top-notch customer service. Experience the vibrant culture and breathtaking landscapes of Athens while being part of a supportive team dedicated to delivering exceptional service. If you are enthusiastic about customer service and thrive in a fast-paced environment, we want to hear from you!

Key Responsibilities
  • Provide excellent customer service to clients via various channels such as phone, email, and chat.
  • Assist clients with banking inquiries, account management, and product information.
  • Handle issues and complaints promptly, ensuring a positive client experience.
  • Maintain up-to-date knowledge of banking products and services.
  • Document customer interactions accurately for future reference and follow-up.
  • Work collaboratively with your team to enhance service quality and efficiency.
  • Participate in training sessions to continually improve your skills and knowledge.

Requirements

  • Fluency in Dutch and English, both written and spoken.
  • Strong communication skills with an emphasis on customer satisfaction.
  • Previous experience in a customer service or banking role is preferred.
  • Ability to handle inquiries and resolve issues in a fast-paced environment.
  • Attention to detail and strong problem-solving abilities.
  • Team-oriented with a proactive attitude.
  • Willingness to relocate to Athens and adapt to a new cultural environment.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required skills

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