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Patrique Mercier Recruitment JP

1 year ago

Speaking Customer Service Banking - Athens, Greece Fully Paid Relocation

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Company information

Company
Patrique Mercier Recruitment JP
Location
Österreich Austria
Posted
1 year ago
View all jobs at Patrique Mercier Recruitment JP

Job description

Patrique Mercier Recruitment JP is excited to announce an opportunity for a speaking customer service representative in Athens, Greece. In this role, you will be the key contact for our clients in the banking industry, providing them with exceptional support and service. This is a fantastic chance to live in the beautiful city of Athens while working in an engaging and international environment. If you are customer-oriented and ready to make a difference, we would love to have you on our team!

Key Responsibilities
  • Handle customer inquiries from clients through various channels including phone, email, and live chat.
  • Assist clients with questions regarding their accounts, banking services, and other financial products.
  • Resolve customer complaints and provide solutions in a timely manner.
  • Maintain a deep understanding of the bank’s offerings to effectively assist customers.
  • Accurately log customer interactions and actions in the system for record-keeping purposes.
  • Collaborate with peers to enhance customer service practices and improve client satisfaction.
  • Engage in training and development opportunities to grow your expertise in banking.

Requirements

  • Fluent in and English, both written and spoken.
  • Excellent communication skills with a focus on delivering exceptional customer service.
  • Experience in customer service or a banking environment is preferred.
  • Strong problem-solving abilities and the capacity to perform under pressure.
  • Detail-oriented with a commitment to high service standards.
  • A team player with a positive and proactive mindset.
  • Willingness to relocate to Athens and embrace a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required skills

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