Dutch Speaking Customer Service Advisor in Lisbon w/Relocation Bonus

Dutch-speaking Customer Delight Specialist | Lisbon, Portugal (with €2,500 signing Bonus) Are you passionate about helping customers succeed and creating memorable experiences? Join our international Customer Delight team in Lisbon , where you’ll represent one of the world’s most recognizable companies in the digital advertising industry . In this role, you’ll support small and medium-sized businesses (SMBs) across multiple channels (phone, email, chat), helping them grow online while ensuring that their customers have a delightful experience. As a Customer Delight Specialist, your main responsibilities will be to: • Respond to customer inquiries via phone, email, or chat in a timely and professional manner. • Provide exceptional customer service by being proactive, empathetic, and solution-oriented. • Work closely with our sales team to ensure that customers receive the best possible support. • Stay up-to-date on product knowledge and industry trends to provide informed answers to customer questions. • Collaborate with other teams to resolve complex customer issues. • Participate in training sessions to improve your skills and stay current with company processes. What we offer: • A competitive salary and benefits package. • The opportunity to work for a global leader in the digital advertising industry. • A relocation bonus of €2,500. • Ongoing training and development opportunities. • A dynamic and supportive team environment. Requirements: • Fluency in Dutch (spoken and written). • Excellent communication and interpersonal skills. • Ability to work in a fast-paced environment with multiple priorities. • Strong problem-solving and analytical skills. • Experience working in customer-facing roles or similar environments. What we're looking for: • A motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences. • Someone who is comfortable working in a dynamic environment with multiple priorities. • An individual who is fluent in Dutch (spoken and written). • A team player who is willing to collaborate with others to achieve common goals. If you are excited about the opportunity to join our international Customer Delight team, please apply now!