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Pertemps ERP

9 months ago

***Exciting Job Opportunity for IT Service Delivery/Support Manager in the Bielefeld Area!***

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Company information

Company
Pertemps ERP
Location
Bielefeld Germany
Posted
9 months ago
View all jobs at Pertemps ERP

Job description

My client, an international logistics service provider, is currently looking for a motivated IT Delivery/Support Manager for a hybrid position in the Bielefeld area!

Key Words: IT Delivery, IT Support, Service Levels, Incident / Problem / Change Management, ITIL Foundation, fluent German, fluent English, Bielefeld Region

Position: IT Service Delivery / Support Manager (m/w/d)

Location: Bielefeld Area (2 days per week in the office)

Type: Full-time employment

Home-Office: 60% possible

Tasks

  • Management of processes (Incident / Change / Problem Management)
  • Implementation and planning of infrastructure projects (networks, servers, firewalls)
  • Communication with stakeholders and IT teams
  • Process optimization

Qualification

  • At least 3 years of professional experience in IT Service Delivery / Support Management
  • Good skills in networks, servers, and IT infrastructure
  • Certification in ITIL Foundation is advantageousFluent German (B2/C1) and English (B2/

Benefits

  • Salary of up to 90,000 EUR possible (dependent on experience)
  • Home-Office possibilities (up to 3 days per week)
  • Stable position with a leading international service provider

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