Spanish Speaking Corporate Customer Advisor

Patrique Mercier Recruitment FR is excited to announce an excellent opportunity for a Spanish Speaking Corporate Customer Advisor. This dynamic role is ideal for individuals who are enthusiastic about providing top-notch customer service and thrive in a corporate atmosphere where client satisfaction is a priority.

• Deliver exceptional support to Spanish-speaking corporate clients through multiple communication channels including phone, email, and live chat.
• Assist customers with inquiries related to their corporate accounts, product options, and service concerns.
• Cultivate and maintain strong relationships with clients by efficiently addressing their needs and fostering trust.
• Educate corporate customers about company products and services to ensure they receive optimal value.
• Log all customer interactions and manage inquiries using the CRM system for accurate tracking and reporting.
• Engage with sales and technical support teams to resolve customer issues and continually enhance service delivery.
• Collect and analyze customer feedback to identify areas for service improvement.

Requirements

• Fluency in Spanish and English, both written and spoken.
• Prior experience in customer service, especially in a corporate or B2B context.
• Strong understanding of corporate customer requirements and a professional approach.
• Exceptional communication and interpersonal skills, with a strong commitment to customer satisfaction.
• Familiarity with customer service applications and the Microsoft Office Suite.
• Ability to analyze problems and implement effective solutions in a fast-paced environment.
• Flexibility to work varied hours, including evenings and weekends as needed.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...