Solutions Engineer - German Speaking

We are a hybrid work environment and are in the office 3+ days/per week. We are seeking a highly motivated and talented individual to join our delivery team in our Munich, Germany office.

Tulip, the leader in AI-native frontline operations, is helping companies around the world equip their workforce with composable, connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Tulip's cloud-native, no-code platform, powered by embedded AI, is driving the digital transformation of industrial environments through composable, human-centric solutions that go beyond disrupting the Manufacturing Execution System (MES) category.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany, Hungary, Singapore, and Israel. Tulip has been recognized as a World Economic Forum Global Innovator, a 2024 Deloitte Technology Fast award winner, one of Energage's Top Workplaces USA, and one of Built In Boston's "Best Places to Work" and "Best Midsize Places to Work."

About You:

• You know the challenges in manufacturing and operations, and you believe in putting the operator in the center.
• You can take on and lead projects with complex stakeholder landscapes.
• You are comfortable communicating with customer stakeholders from the shop floor to the C-suite.
• You're flexible and can thrive in environments that don't have defined processes, and you're excited to help build those processes.
• You have experience working in a startup environment or at a minimum are ready to take the plunge.

What skills do I need? 

• 5+ years of work experience; prior experience in solution or pre-sales engineering, manufacturing and/or process engineering is a plus.
• Exceptional analytical and problem-solving skills, with a keen eye for detail.
• Basic coding skills and familiarity with REST API.
• Excellent communication and collaboration abilities.
• Proactive, self-starter attitude with a willingness to learn and grow.
• Professional working proficiency in English.
• BS Degree in Industrial Engineering, Mechanical Engineering, Engineering Management, Computer Science, or a related field.
• Willingness to travel up to 25% 
• Professional working proficiency in German (spoken and written) is required.

Key Responsibilities:

• Execute enterprise-level customer projects using Tulip No-Code platform.
• Work side-by-side with customers and partners to develop and implement Tulip solutions.
• Provide ongoing customer technical support and build and maintain relationships.
• Contribute to internal process building, improvement, and collaboration.
• Collaborate with the engineering and product teams to provide insights and feedback based on customer interactions.

Key Collaborators:

• Customers
• Professional Services team

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don't match every requirement, applying gives you the opportunity to be considered. 

We're building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including commuter benefits, learning and development stipend, team events, catered lunches 3 days a week
• Flexible work schedule and unlimited vacation policy
• An inclusive, dog-friendly office with diverse and inspiring colleagues

We are an equal-opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations. 

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