Solutions Backoffice Officer

Job description

As Solutions Backoffice Officer, you are the administrative pivot of our projects and service contracts. You ensure correct order processing, smooth client onboarding, and effective support to internal teams, so that all operations run optimally behind the scenes.

Your responsibilities

Process incoming orders and set up projects and contracts in systems
Send standard communications and startup documents to clients
Support Project Managers and Service Managers in :
- Ordering from suppliers and administrative follow-up
- Preparing and tracking invoicing
- Tracking maintenance and contractual deadlines
Control and archive documentation related to projects and services
Handle incoming calls and emails, as well as create and track tickets

Required skills

support invoicing client onboarding order processing project managers project setup documentation control service managers supplier ordering maintenance tracking contractual deadlines ticket tracking

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