Solution Engineer 100% (a)

As a Solution Engineer at gateB, you will translate complex customer requirements into viable technical solutions. You will combine consulting, technology, and implementation, accompanying our clients in the conception, implementation, and further development of CRM, Marketing Automation, Data, and AI solutions.

You will work on challenging national and international projects. In doing so, you will guide our clients from the initial idea through first prototypes and pilot solutions to productive launch. You will take on technical responsibility, work closely with clients, consultants, development teams, and technology partners, and ensure that solutions are implemented on time, with high quality, and with demonstrable customer benefit.

• Analysis of business processes and customer requirements, as well as development of system concepts and solution designs in direct exchange with clients and internal project teams
• Conception of workflows, customer journeys, data flows, and interfaces, as well as creation of actionable briefings for development and implementation
• Technical conception, specification, and implementation of CRM, Marketing Automation, Data, and AI solutions based on partner technologies such as BSI and Salesforce, as well as gateB's own solutions
• Configuration and implementation of cloud and enterprise solutions, including reports, system interfaces, data and metadata models, user management, and business logic
• Creation of Proof-of-Concepts and Minimum Viable Products, support with effort estimations, and accompaniment of data, content, and system migrations and integrations
• Taking on technical responsibility and acting as the primary technical point of contact in implementation projects, ensuring time, budget, quality, and customer satisfaction
• Coordination of internal development teams and project team members at partners and clients; ensuring testing, quality assurance, technical documentation, training, and system roll-outs
• Proactive resource planning, early identification of bottlenecks, and cost-conscious consulting during implementation
• Support of the sales process through RFIs, RFPs, and sales demos, as well as monitoring and evaluating new technologies and partner solutions regarding feasibility and customer benefit
• Building and expanding your expertise, active knowledge transfer to the team and our clients, and co-shaping software partnerships in the fields of AI and Enterprise Software

• University degree in Business Informatics, Computer Science, or a comparable field of study; alternatively, a technical apprenticeship with relevant professional experience
• Proven experience in the conception, implementation, and configuration of enterprise software solutions
• Experience with CRM, Marketing Automation, Data, or Content platforms – ideally from a service provider perspective
• Practical experience or a sound understanding of the application of AI technologies and their integration into business processes
• Confident handling of customer requirements, system design, interfaces, data flows, and quality assurance, as well as experience with effort estimations, technical documentation, and interdisciplinary project work
• Consultative and solution-oriented personality with deep technical understanding, high technical affinity, and enthusiasm for AI
• Customer-oriented, self-motivated, and eager-to-learn implementer with a pragmatic approach and a joy in taking responsibility
• Strong communication skills, approachable and confident demeanor – with the ability to build trust with technical and non-technical stakeholders
• Analytical, conceptual, and structured way of working, as well as commitment in coordination, prioritization, and implementation
• Flexible, willing to travel, and open to collaborating with people from different cultures
• Fluent German and English language skills

• Challenging, varied role with comprehensive personal responsibility and significant scope for initiative
• Exciting projects with national and international top clients using technically sophisticated systems
• Opportunity to effectively combine AI, digital transformation, and customer experience for clients
• Interdisciplinary team with flat hierarchies, open communication, and direct exchange with management
• Diverse further training opportunities and active promotion of your professional and personal development
• Freedom to contribute your own ideas and actively shape gateB
• International collaboration and intercultural exchange
• Modern workplace in Steinhausen/Zug with excellent highway and public transport connections
• Regular company events, free drinks, coffee, and fresh fruit, as well as a lunch subsidy
• 29 days of vacation plus attractive employee benefits and discounts – because recreation, work-life balance, and your well-being are important to us

Do you want to not only conceptualize technical solutions but also implement them effectively with clients and interdisciplinary teams? Do you enjoy structuring complex requirements, taking responsibility, and translating new technologies like AI into concrete business solutions?

Then we look forward to receiving your application documents via our application form.

Note: Only direct applications will be considered for this position. 

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