Solution Consulting Manager

Improvado is an AI-powered marketing data platform built for mid-market and enterprise teams. We help companies automate complex marketing data workflows, unify data at scale, and surface insights through BI and AI. Brands like ASUS, Docker, Activision, and H&R Block rely on us to simplify analytics and improve marketing performance.

We’re a fast-growing Series A startup backed by $34M in funding and driven by a team that moves fast, stays curious, and cares about high-quality execution.

We’re hiring a Solution Consulting Manager to lead the delivery of Improvado’s Professional Services projects. This is a hands-on role. Your main focus will be guiding clients through onboarding and implementation of our data product:

• You will act as a technical consultant for clients, explaining product capabilities, validating marketing use cases, connecting data sources and data schemas, and ensuring everything is structured correctly for reporting, including marketing dashboards.
• You’ll manage custom implementations end-to-end and take ownership of the technical side — especially around data modelling, decomposing work into appropriate tasks and handover to analytics with ongoing technical supervision and proper UAT.

• Lead full-cycle client implementations and manage multiple projects at once
• Work directly with client data, validating SQL models and database structures
• Turn messy marketing data into scalable, analytics-ready datasets
• Run client meetings, set expectations, and drive delivery at a high standard
• Own project plans, scope, timelines, and communication
• Partner with Engineering, Product, Sales, and Support to ensure smooth execution

• Experience with marketing data or BI tools
• Solid understanding of data modeling, relational databases, and analytical schema design
• 3+ years in client-facing technical roles (Project Lead, Sales Engineer, TAM, etc.)
• Able to run complex projects independently and keep multiple priorities under control
• Comfortable leading conversations with clients at all levels
• Strong SQL skills — confident with querying, validating, and troubleshooting data
• Technically hands-on — not just coordination, but willingness to deep-dive to data work and understand the full picture

• Interest in AI tools and automating workflows
• Comfortable jumping in and solving customer issues directly when needed

• Remote-first environment
• Strong product/market fit: marketing data product for US-based enterprises
• 20 working days of PTO per year
• US holidays and additional days off
• Extremely fun & open startup environment
• Professional development reimbursement

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