Software Development Engineer in Test - I

Helpshift enables companies to provide a modern customer support experience to a mobile consumer base. We are installed on over 2 Billion devices - 1 out of every 3 smartphones in the world - and serve over 900 Million active users every month. Our platform enables 9 Million conversations every month. You will work on projects that impact these conversations in order to bring maximum value to the consumer. Some numbers which illustrate our scale: * 85k/rps * 30ms response time * 300 GB data traffic. You will be responsible for developing and maintaining automated tests for our mobile applications, ensuring that our platform is stable and reliable. This includes designing and implementing test cases, writing test scripts, and collaborating with cross-functional teams to identify and prioritize testing needs. You will also be expected to contribute to the development of our testing framework and tools, and to help improve the overall testing process. If you are passionate about software development and testing, and want to be part of a team that is shaping the future of customer support, then we want to hear from you. We are looking for a highly motivated and detail-oriented individual who has experience in software development and testing, preferably with a focus on mobile applications. You should have a strong understanding of software development principles, including design patterns, testing methodologies, and version control systems. You should also be familiar with at least one programming language, such as Java, Python, or C++. Experience with automated testing frameworks, such as JUnit or TestNG, is also highly desirable. If you are interested in this exciting opportunity, please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We look forward to hearing from you.