SME Relationship Manager

Funding Societies | Modalku is the largest SME digital finance platform in Southeast Asia. We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fund, Khazanah and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors, as well as payments solutions to SMEs and consumers. Here at Funding Societies | Modalku, we are looking for a talented and experienced Relationship Manager who will be responsible for building and maintaining strong relationships with our key stakeholders, including SME clients, partners, and investors. The ideal candidate should have excellent communication skills, both written and verbal, and the ability to work effectively in a fast-paced environment. Key responsibilities include: • Building and maintaining strong relationships with SME clients, partners, and investors through regular meetings, calls, and emails. • Identifying and prioritizing business opportunities and developing strategies to grow our SME client base. • Collaborating with cross-functional teams to develop and implement marketing campaigns, product offerings, and other initiatives that drive growth and engagement. • Providing exceptional customer service by responding promptly to inquiries, resolving issues efficiently, and ensuring overall satisfaction. • Staying up-to-date on industry trends, market developments, and competitor activity to inform business decisions and stay ahead of the curve. • Developing and maintaining a deep understanding of our SME clients' needs, pain points, and goals to deliver tailored solutions that drive growth and success. • Working closely with our sales team to identify new business opportunities and develop strategies to pursue them. • Maintaining accurate records and reports on client interactions, sales performance, and market trends. • Participating in training sessions and workshops to stay current on industry best practices, products, and services. We offer a competitive salary package, comprehensive benefits, and opportunities for professional growth and development. If you are passionate about building strong relationships and driving business growth, we would love to hear from you.