ServiceDesk Tier I Lead
ResponsibilitiesMonitor and distribute incoming tickets to ServiceDesk AgentsIdentify and assign priorities to incoming ticketsEnsure customer service is timely and accurate based on KPIs and SLAsMain...
Explore 2 active Tier Ii job openings aggregated from hundreds of sources. Roles range from entry-level to executive, remote and on-site, refreshed hourly.
Sign up to save jobs, get alerts, and see your CV match score.
ResponsibilitiesMonitor and distribute incoming tickets to ServiceDesk AgentsIdentify and assign priorities to incoming ticketsEnsure customer service is timely and accurate based on KPIs and SLAsMain...
Are you a good fit for this position?You must have a minimum of 7 years of experience in a direct end-user support role.This position requires a highly motivated individual – you must be proactive, en...
Sign up to save jobs, get personalized alerts, and tailor your CV for better matches.