ServiceDesk Tier I Lead
ResponsibilitiesMonitor and distribute incoming tickets to ServiceDesk AgentsIdentify and assign priorities to incoming ticketsEnsure customer service is timely and accurate based on KPIs and SLAsMain...
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ResponsibilitiesMonitor and distribute incoming tickets to ServiceDesk AgentsIdentify and assign priorities to incoming ticketsEnsure customer service is timely and accurate based on KPIs and SLAsMain...
Sign up to save jobs, get personalized alerts, and tailor your CV for better matches.