Site Reliability Engineer

Established in 2001, RSAWEB is South Africa’s fastest growing internet service provider (ISP) with a focus on providing connectivity to home customers, and a wide array of technology solutions to businesses. We are obsessed about ensuring all our customers receive the best possible digital experience and exceptional customer service. Thousands of customers have given RSAWEB a 5-star rating, with an average rating of 4.7 out of 5 on Google – the best-rated ISP in South Africa. We are extremely proud of our people, our culture, and our achievements, which is why we’re on a mission to build a world-class team. We are looking for an experienced Site Reliability Engineer to join our team! This role will focus on ensuring the reliability and performance of our infrastructure and services. The Site Reliability Engineer will work closely with other engineers and product teams to monitor, troubleshoot, and optimize our systems. Responsibilities: * Monitor system performance and availability. * Troubleshoot and resolve incidents. * Automate operational tasks. * Implement and maintain monitoring and alerting systems. * Collaborate with engineering teams to improve system reliability and scalability. * Participate in on-call rotations. * Develop and maintain documentation. * Capacity planning and management. Skills and Qualifications: * Bachelor's degree in Computer Science or a related field. * Experience with Linux operating systems. * Experience with scripting languages (e.g., Python, Bash). * Experience with cloud platforms (e.g., AWS, Azure, GCP). * Experience with containerization technologies (e.g., Docker, Kubernetes). * Experience with monitoring and alerting tools (e.g., Prometheus, Grafana, Nagios). * Experience with configuration management tools (e.g., Ansible, Terraform). * Strong understanding of networking concepts. * Strong problem-solving and troubleshooting skills. * Excellent communication and teamwork skills. Nice to have: * Experience with CI/CD pipelines. * Experience with database administration. Benefits: * Competitive salary. * Health insurance. * Paid time off. * Professional development opportunities. * Opportunity to work on cutting-edge technologies.