Site Reliability Engineer

Responsibilities:

• Track, audit, monitor, and implement technical work streams.
• Act as portfolio SME, documenting common components, core functionalities, and infrastructure of supported applications.
• Serve as an escalation point in the on-call rotation, supporting maintenance, scheduled work, and release deployments.
• Lead incident management and problem management activities, owning RCA action items.
• Drive continuous improvement in productivity, monitoring, tooling, and technical standards.
• Candidateage technology currency (server patching, certificate renewals, compliance) with a focus on automation opportunities.
• Apply industry-leading technical solutions to meet organizational needs.
• Collaborate across units, departments, and enterprise-wide teams to deliver better solutions.

• Develop SRE solutions such as monitoring, alerting, machine learning anomaly detection, self-healing, and reliability testing.
• Apply design thinking and an agile mindset in collaboration with SREs, Scrum Masters, and Incident Leads.
• Contribute to and leverage best practices in SRE.
• Build repeatable automation solutions to simplify manual tasks.
• Support automation adoption for applications in scope.

• Perform production support, including off-hours support and rotational on-call responsibilities.
• Assist in incident and problem management for applications in scope.
• Continuously evaluate incidents to identify improvements and prevent recurrence.
• Maintain technology currency with focus on automation.
• Ensure availability and uptime of applications in scope per service level objectives.
• Ensure compliance of systems and applications, maintaining segregation of duties.

• Support initiatives outside of application or squad-level scope.
• Provide consultation on product builds to other teams within the enterprise.

• Stay updated on technology changes and continuously learn through training and self-study.
• Provide demos of new technology findings to the team.

• Bachelor's degree in Computer Science, Mathematics, Engineering, Physics, or related technical field, or equivalent practical experience.
• 4 5 years of experience in SRE or related field.
• Advanced knowledge of SRE practices and technologies.

• Strong hands-on experience with:

  Python, YAML, Candidatell scripting.
• Azure, Linux.
• Dynatrace, Prometheus, PagerDuty, Moog, Client , Elastic, Azure Monitor.
• Chaos Engineering.
• MQ, Kafka.
• Ansible, Azure Automation, Catchpoint.
• Experience performing production support including off-hours support.

• Dynatrace Less than 1 year.
• Kafka Less than 1 year.
• Network programming (Perl, Python, Java, etc.) Less than 1 year.
• Microsoft Azure Less than 1 year.