Security and Customer Advisor in Network Services

Security and Customer Advisor in Network Services (m/w/d) In this interface function, you are an external and internal point of contact for all network connection and electrical installation questions. You supervise the installation and household connection system and ensure the household installation controls in our supply area. Your tasks In this function, you process installation notifications and requests within the scope of the regulatory duties of the network operator and ensure compliance with the relevant regulations and standards. You also provide information to customers on the status of their installations and answer questions about the network infrastructure. Furthermore, you are responsible for monitoring and reporting any issues or defects in the network infrastructure. Your expertise will be used to identify potential problems and develop solutions to prevent them from occurring. You will work closely with other departments and teams to ensure that all tasks are completed efficiently and effectively.