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Franke + Pahl GmbH

4 months ago

Service Technician / POS Technician for Retail-Tech in Field Service (m/w/d)

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Company information

Company
Franke + Pahl GmbH
Location
Hamburg Germany
Posted
4 months ago
View all jobs at Franke + Pahl GmbH

Job description

You don't want to spend all day processing tickets or just sitting at a computer? You like being on the road, packing practically with it and finding it good when you see what you've achieved at the end of the day?

Then this position might fit quite well.

Our customer develops and installs modern technical solutions for retail – for example, digital screens, Selfie-Mirrors, electronic price tags, display systems, and other Retail-Tech solutions. We are not looking for a pure IT specialist, but a reliable technician with practical understanding, neat appearance, and enthusiasm for varied assignments on site.

Tasks

You will be deployed nationwide at customer sites and ensure that modern Retail-Tech systems are properly installed, mounted, set up, and put into operation.

You won't work abstractly somewhere in the background, but directly with customers on site. You'll build technology, test functions, synchronize with market partners, and ensure everything runs smoothly at the end.

Typical tasks include:

  • Assembly and installation of screens, displays, electronic price tags, and similar systems
  • Setting up and putting into operation technical Retail solutions directly with customers
  • Conducting simple function tests and technical checks
  • Synchronizing with store managers, project participants, and internal contact persons
  • Documented execution of assignments
  • Support for rollouts, updates, and technical expansions
  • Occasional error analysis and practical solution on site

Qualification

What's most important is that you think practically, work reliably, and enjoy being on the road.

You don't need to be a studied IT expert. What matters most is that you understand technology, can install it neatly, and leave a good impression with customers.

You might fit well if you have experience as:

  • Service technician
  • POS technician
  • Media technician
  • Event technician
  • Telecommunications technician
  • Maintenance technician
  • Field Service Technician
  • Techician in the field of digital signage, displays, retail, or similar environments

What's also important:

  • Handicraft skills and technical basic understanding
  • First contact with IT, networks, hardware, or digital systems
  • Very good German for regular customer contact
  • Class B driver's license
  • Travel readiness for nationwide deployments
  • Reliability, self-reliance, and a friendly demeanor

Benefits

This role is not for people who want to sit at the same desk every day. Instead, you'll get variety, movement, modern technology, and direct customer contact.

You'll work in an environment where technical solutions are not just planned but actually implemented. No endless concept paper, but tangible results.

We offer:

  • Variety assignments at well-known retail customers
  • Modern Retail-Tech systems instead of classic construction routine
  • Structured onboarding in products, processes, and technology
  • A small, direct team with short distances
  • Much self-responsibility in the field service
  • Predictable travel activity with hotel accommodations and expense regulations
  • Attractive work models according to deployment model
  • A long-term perspective in a growing technical environment

This position is ideal for someone who wants to not just explain technology but also get their hands dirty.

You don't have to be perfect. You should, however, be enthusiastic about getting involved with modern Retail-Tech solutions, being reliable with customers, and remaining calm when things don't go according to plan on site.

If you like being on the road, think practically, and prefer saying 'it works' rather than 'the ticket was forwarded', then we should talk.

We look forward to your application.

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