Service Technician - Germany (w/m/d)

Req ID:472344

We at Alstom understand transportation networks and know what moves people. From high-speed trains, subways, monorails, and streetcars to turnkey systems, maintenance, infrastructure, signal technology, and digital mobility, we offer our customers the broadest product portfolio in the industry. Every day, 80,000 colleagues worldwide are on their way to a more environmentally friendly and intelligent mobility, connecting cities and regions while reducing CO2 emissions. Alstom employs around 11,000 employees in the DACH region at 16 locations.

We are looking for you as a Service Technician (w/m/d) for our location in Kassel The filling of this position is possible on a full-time basis.

Your role at Alstom - What moves us

From Kassel, more than 35,000 locomotives have already been sent out into the world: at our traditional Alstom location in Kassel, besides building new service for the well-known Traxx locomotive platform, a growing role is being played. The Corporate Functions significantly contribute to supporting and continuously developing the performance of our locations. In this role, you will report to Marc Oliver Smit and work in a motivated and committed team.

Your tasks:

• Work under the leadership and in collaboration with team leaders and production management
• Timely execution of work at frequently changing maintenance and repair sites within Germany
• Careful processing of given task contents according to documented maintenance schedules and instructions. In this context, test functions, adjust and document accordingly in protocols
• Provide or make available tools, materials, and other auxiliary means as needed for various maintenance activities, independently check correctness and completeness
• Hotline support with fault diagnosis and assistance at the customer's site for further operation
• Analyze faults, damage, and other corrective actions, replace parts or modules, or perform correction settings based on specifications to ensure the orderly and safe condition for further operation of the rail vehicle
• Understand and follow work instructions, standard operating sheets, and task sequencing
• Secondary fault search as needed support
• Use IT systems including MMIS/SES as needed to track progress and status of problems.
• Record and submit reports
• Accurately report on work progress, checklists, and task assignments with the required level of detail, including completion time
• Ongoing improvement

Your profile - What sets you apart for the job

We are convinced that personal motivation makes the decisive difference. Your willingness to develop and learn new things is crucial, even if you don't meet all the mentioned qualifications.

• Be willing to learn (begin an additional 'training' in other skills, e.g., forklift, streetcar driving (if certified), participate in deployments and breakdowns as needed
• Understand safety guidelines, rules, and regulations and adhere to them and follow safe working practices that meet local standards
• A minimum of 3 years of vocational training is required
• In addition, a minimum of 2-year specialized training is required, preferably in the field of rail vehicle technology
• A driver's license class B is necessary
• Travel readiness
• Good English skills

Our offer - What we offer

Mobility knows only one direction: sustainability. The rail industry offers long-term perspectives and the opportunity to continuously develop and gain new experiences throughout your career.

• A varied working day and an unlimited employment contract with the world market leader for intelligent and sustainable mobility.
• Attractive remuneration (IG Metall), 30 days of vacation, company pension and mobility offers (including a subsidy for the Germany ticket)
• Traditional location with excellent public transportation connections, free parking options, flexible working hours, and regulations for mobile work
• Individual and corporate development opportunities on professional, project, and leadership levels
• Excellent further education opportunities through Alstom University and company idea management
• A modern and collegiate working environment with mentoring and patron programs, diversity & inclusion, CSR activities, and employee events
• Participation in corporate benefits

You don't have to be a train expert: we value curious and innovative people who, together with us, shape the sustainable transportation revolution. We are convinced that you will soon proudly ride Alstom trains. We look forward to starting our journey with you!

Alstom stands as an employer for equal opportunities. By creating an integrative working environment where all employees are encouraged to develop their full potential, individual differences are valued and respected. All applicants will be considered solely on the basis of their qualifications, regardless of skin color, religion, gender, sexual orientation, gender identity, age, ethnic and national origin, disability or other legally protected characteristics.

Job Type: Experienced