CYNET SYSTEMS
1 year ago
ServiceNow Lead Developer - Remote / Telecommute
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Company information
- Company
- CYNET SYSTEMS
- Location
- Canada, Ontario, Toronto Canada
- Posted
- 1 year ago
Job description
Job Description: Responsibilities:
- Administer, enhance, and support the ServiceNow-based asset management systems, ensuring robust operational stability and high system reliability.
- Review, evaluate, design, and implement ServiceNow enhancements.
- Oversee and tune platform performance, integrations, and backend processes, including database optimizations.
- Integrate ServiceNow Asset Candidateagement modules with other business systems (e.g., CMDB, ITSM).
- Perform system and integration testing of ServiceNow asset management functionalities.
- Maintain business process documentation, governance, and compliance.
- Provide training and technical support for deployment and release activities.
- Lead knowledge transfer sessions and collaborate with internal and external stakeholder teams.
- Lead the design, development, and deployment of ServiceNow solutions for website and asset management workflows.
- Collaborate with stakeholders to gather requirements and translate into technical specifications and solutions.
- Configure applications, workflows, dashboards, business rules, UI actions, and integrations (REST/SOAP APIs).
- Develop and maintain Forms, Views, and Service Catalog components for asset management.
- Candidatetor and guide junior developers, performing code reviews and ensuring best practices.
- Drive technical innovation, process optimization, and adoption of new ServiceNow features.
- Ensure alignment with business objectives, ITIL/ITSM practices, and scalability needs.
- Prepare and present performance reports, post-mortem analyses, and improvement plans.
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years of ServiceNow platform development and administration experience, including asset management.
- ServiceNow Certified System Administrator (CSA) and preferably Certified Implementation Specialist (CIS).
- Solid understanding of ITSM, ITIL, and asset management processes.
- Strong JavaScript, REST/SOAP API, and Agile project experience.
- Exceptional communication, documentation, and leadership skills.
- This dual role involves both project management and technical execution to ensure ServiceNow-driven asset management projects are delivered efficiently, reliably, and with continuous improvement in mind.
Required skills
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