ServiceNow Consultant @ Capgemini

• Strong analytical skills to evaluate the criticality of information collected from multiple sources, reconcile conflicts, decompose high-level information into detail
• Presentation and workshops facilitation skills, ability to provide training to clients and internal team members
• Experience in ITIL Service Management Processes (IT Asset Management Lifecycle processes as a plus)
• Awareness of technologies and good practices that support ITSM solutions, integrations including CMDB and auto-discovery tooling
• Understanding of functionalities of ServiceNow and ability to explain and recommend platform capabilities to maximize value of delivered service.
• Willingness to work with new technologies and to acquire new skills
• Excellent command of the English language and experience in communication across all levels of an IT organization, at the most senior level
• Readiness for business travel

Nice to have:

• Expertise in SACM, SIAM, ServiceNow CMDB,
• Hands-on experience in deployment, configuration or administration of the ServiceNow platform, familiarity with system automations and integration architecture
• Experience with one or more ServiceNow Products other than ITSM such as HRSD, CSM, ITOM/CMDB - including CI Class Manager and Health module configuration, ITAM or SecOps as example (ideally on implementer level)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

WHAT YOU’LL LOVE ABOUT WORKING HERE

• Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast