Technical Service Desk Agent | Franstalig

Job description

As Technical Service Desk Agent, you will be part of our Service Desk team. You are the first point of contact for customers who have rented or purchased construction-, excavation- or high-rise machines. Your main responsibility is to register the complaint and resolve customer questions via phone. In case of clear issues regarding tires or hydraulic systems, you will involve an external company, while other issues or technical questions will be forwarded to the relevant department...

Required skills

hydraulic systems customer support service desk tires technical service phone support excavation machines construction machines high-rise machines

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