Service Advisor (m/f/d)

Service Advisor (m/f/d) - Full-time | Munich Airport

On behalf of our partner company in Munich Airport, we are looking for you as a "Service Advisor (m/f/d)" for the earliest possible start date.

Responsibilities

• As a car rental customer advisor (m/f/d), you will advise customers after digital check-in on selecting a suitable rental vehicle
• You will also actively offer vehicle upgrades and ensure a positive customer experience through personal and service-oriented advice
• Furthermore, you will coordinate the availability and provision of rental vehicles together with the operational team
• Additionally, you will carefully document customer contacts and relevant vehicle data in the respective systems
• You will primarily look after customers in the outdoor area and, if necessary, assist with luggage transport

Qualifications

• Ideally, you have at least one year of experience as a customer advisor (m/f/d), call center agent (m/f/d), sales consultant (m/f/d), or service employee (m/f/d)
• You possess fluent German and English skills in spoken and written form, as well as basic PC skills
• You also hold a valid car driver's license
• You are willing to work in rotating shifts, as well as on weekends and public holidays, and primarily in the outdoor area
• Strong sales and service orientation, communication skills, teamwork, organizational skills, and interest in performance-related pay are important

Benefits

• Public Holidays Off: You will have time off over Christmas and New Year's Eve to spend with family
• Prompt Start: It can start soon - onboarding and training are scheduled to begin in November
• Positive Work Atmosphere: Friendly colleagues and a respectful working environment
• Modern Employer: The company offers you an innovative work environment

We look forward to your application - simply send us your CV and employment references – you can forgo a cover letter. For any questions, Kaan Akedmir is available at 089 954 287 109.

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