Service Technician

About Cubro

At Cubro, we’re a Real Crew who pitch in, tackle challenges head‑on and have fun along the way. We value bold thinking (Outside the Box) and a winning mindset (Winners Win). Above all, we take ownership and GSD—get stuff done.

The Role

As a Service Technician, you’ll diagnose, service, repair, maintain, inspect and test a wide range of clinical and aged care equipment—ensuring everything meets relevant AS/NZS standards. You’ll liaise with customers, keep accurate records, and contribute to continuous improvement across the service function.

• Service, repair and maintain healthcare equipment efficiently and cost‑effectively; capture all job details accurately in our job costing system.

• Inspect and test equipment for the aged‑care market in line with AS/NZS standards; stay current with industry best practice and standards.

• Communicate clearly with customers, site managers, builders and clients on service status and repair timelines.

• Deliver, install and assemble equipment, including Overhead Lifting Hoist (OHL) installations; support inwards/outwards goods and general warehouse duties as needed.

• Manage inventory of parts, tools and consumables; maintain stock levels for critical repairs.

• Produce accurate preventative and compliance reports; update the Service Admin team on repair needs for quoting and follow‑up.

• Work safely and comply with Health & Safety and Quality Management System (QMS) policies and training requirements.
  

What You’ll Bring

Essential:

• EWRB registration (Electrical Appliance Serviceperson – EAS, Electrical Service Technician – EST, or Electrician).

• Test & Tag qualification.

• Valid NZ driver licence and full working rights in New Zealand.

• Practical experience with electrical devices, tools, general repairs and maintenance (2+ years in a similar role is an advantage).

• Strong diagnostic and troubleshooting ability; excellent time management, organisation, customer service and communication; high accuracy and attention to detail; able to multitask.

Nice to have:

• Experience with overhead lifting testing/installation, warehousing/logistics, and compliance/regulatory standards across healthcare equipment.

• Independent problem‑solving, adaptability and a team‑first mindset.

The Details

• Employment: Full‑time (40 hours), Monday–Friday within the 6:00am–6:00pm work window.

• Location: Tauranga, with occasional out‑of‑town and overnight work; willingness to work weekends/after‑hours when .
• Reporting to: Service Team Leader.
  

Why Join Us

You’ll make a real impact in healthcare and aged care settings, grow your skills with on‑the‑job learning and formal training (H&S and QMS), and be part of a supportive, down‑to‑earth team that values initiative and continuous improvement.

How to Apply

Send your CV and a brief cover letter outlining your EWRB category (EAS/EST/Electrician), Test & Tag status, and recent service experience.