Service Manager

Help shape the future of education in New Zealand Help shape the future of Education We work to shape an education system that delivers equitable and excellent outcomes Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system. About this role | Mō tēnei tūranga * Permanent full-time opportunity based in Wellington, New Zealand * Salary: $104,000 - $124,000 per annum, depending on experience * 40 hours per week, Monday to Friday * Flexible working arrangements available * We are looking for a Service Manager who is passionate about education and has the skills and expertise to lead our service delivery team. As a Service Manager, you will be responsible for leading a team of service delivery staff, providing guidance and support to ensure excellent outcomes for students. You will also work closely with other teams across the organisation to develop and implement strategies that improve student outcomes. * Develop and maintain effective relationships with stakeholders, including students, teachers, and community partners. * Provide leadership and guidance to the service delivery team, ensuring high-quality services are delivered to students. * Collaborate with other teams to develop and implement strategies that improve student outcomes. * Monitor and report on key performance indicators (KPIs) for the service delivery team. * Develop and manage budgets for the service delivery team. * Ensure compliance with organisational policies and procedures. * Provide coaching and mentoring to staff to support their professional development. * Participate in professional learning and development opportunities to stay current with best practices in education. * Contribute to the development of organisational goals, objectives, and strategies. * Represent the organisation at local and national forums and events. * Other duties as required.