Service Manager

We are seeking an experienced Service Manager to lead and grow a high-performing HVAC service division across Melbourne. This role is suited to someone who thrives in a fast-paced environment, enjoys managing technicians in the field, and can maintain strong client relationships while driving operational performance. Key Responsibilities: Lead, mentor, and manage a team of 2 HVAC technicians and 2 apprentices Oversee scheduling and coordination of service, maintenance, and breakdown works Ensure timely and efficient completion of tasks and projects Develop and implement processes to improve productivity and efficiency Monitor and report on key performance indicators (KPIs) for the division Collaborate with other departments to achieve business objectives Identify and capitalize on opportunities for growth and improvement Maintain strong relationships with clients and stakeholders through regular communication and issue resolution. This role is ideal for someone who has experience in a similar service-based industry, preferably HVAC or construction.