Service Manager (AF7985)

About the Company:
A well-established and reputable machinery service provider is looking for a skilled and motivated Service Manager to lead their high-performing service and mechanical trades team in Murgon. This is a fantastic opportunity to take the next step in your leadership career with a company known for quality service and strong customer relationships.

About the Role:
The successful candidate will be responsible for the day-to-day management of the service department, ensuring high productivity, team engagement, and customer satisfaction. You'll be instrumental in implementing efficient systems, leading your team by example, and fostering a culture of collaboration and accountability.

Key Responsibilities:

• Lead and manage a team of service technicians and mechanical trades professionals
• Offer guidance to team members, customers, and senior stakeholders
• Collaborate with customers to provide tailored service solutions
• Improve business performance through process enhancements and strong leadership
• Work closely with other internal departments to support a cohesive team environment
• Monitor and manage team members' recorded and billable hours
• Ensure all internal service procedures and compliance standards are maintained

Ideal Candidate:

• Previous experience in a service management or workshop supervisory role
• Strong leadership and team-building skills
• Ability to communicate clearly with customers and internal teams
• Process-driven with a proactive approach to improvement
• Understanding of mechanical service operations and industry best practices

Benefits:

• Competitive salary: $90,000 + Super + Team Bonus
• Fully maintained company vehicle
• Positive, team-oriented work environment
• Long-term career development in a stable and growing business

For further information please contact Kirra Cude 0480 004 950 quoting Job Number AF7985 Resumes, enquiries and application can be forwarded by email to [email protected].