External Service: Customer Advisor/ess Between 50% and 100%

People from parallel sectors to health and well-being are welcome. We are an innovative family business with a 70-year tradition in the development and production of high-quality dietary supplements, spices, and gourmet products. Despite our long history, we evolve with the times: our company combines traditional values with a modern approach that puts innovation and quality at the forefront of its concerns. During your first year, you will be part of our training program to learn about our products and services. You will also have the opportunity to participate in various projects and initiatives aimed at improving customer satisfaction. Your main responsibilities will include: • Providing exceptional customer service through phone, email, and in-person interactions; • Responding to customer inquiries and resolving issues in a timely and professional manner; • Building strong relationships with customers through personalized communication and tailored solutions; • Collaborating with internal teams to resolve complex customer issues; • Identifying opportunities for upselling and cross-selling products; • Maintaining accurate records of customer interactions and transactions; • Participating in training sessions and workshops to improve product knowledge and sales skills. Requirements: • Bachelor's degree in a relevant field (e.g., business, marketing, or communications); • 2-3 years of experience in a customer-facing role; • Excellent communication and interpersonal skills; • Ability to work independently and as part of a team; • Strong problem-solving and analytical skills; • Proficiency in Microsoft Office (Word, Excel, PowerPoint). Benefits: • Competitive salary and benefits package; • Opportunities for professional growth and development; • Collaborative and dynamic work environment; • Recognition and rewards for outstanding performance.