Service Engineer - Germany (DACH Region)

Service Engineer - Germany (DACH Region)

Department: Global Service Center
Work Location: Germany (covering Germany, Austria, Switzerland)
Employment type: Full-time
Reporting to: Service Manager Germany

Our partner is a rapidly growing international manufacturing company expanding its service network across Europe. To support the increasing installed base in the DACH region, we are looking for a skilled Service Engineer based in Germany, responsible for field service activities in Germany, Austria, and Switzerland.

The role focuses on after-sales technical support, fault diagnosis, and on-site service for aerial work platforms, offering long-term career development in an international environment.

• Provide after-sales technical support to customers in Germany, Austria, and Switzerland

• Handle equipment failure reports in line with company procedures

• Participate in 24/7 on-call duty and respond to emergency service requests

• Diagnose and repair aerial work platforms (telescopic booms, articulated booms, scissor lifts, telehandlers)

• Troubleshoot hydraulic and electrical control systems independently

• Perform CAN-bus diagnostics using professional diagnostic tools

• Report recurring faults and customer feedback to the Service Manager

• Support service quality improvement and standardization initiatives

• Maintain service vehicles, tools, and diagnostic equipment

• Deliver basic maintenance and safe operation training to customers

• Support training of newly hired service engineers

• Diploma or higher in Mechanical Engineering, Electrical Engineering, Hydraulics, Mechatronics, or related fields

• Experience in after-sales service of construction machinery or similar equipment

• Strong advantage: hydraulic, electrical, and CAN-bus diagnostic experience

• Proficient with diagnostic tools, multimeters, pressure gauges, and service software

• Basic German language skills (spoken and written)

• Willingness to travel frequently and work in a 24/7 on-call model

• Responsible, customer-oriented, team-focused mindset

• Stable role in a fast-growing international manufacturing company

• Company-provided service vehicle, tools, and diagnostic equipment

• Local spare parts warehouse support in Germany

• Competitive salary with performance-based incentives

• Additional travel allowances

• Clear international career development path

Please send your CV to:
[email protected]