Service Desk Employee (m/f/d) | World Leader

We are looking for several personalities to support the strategic IT transformation of a very successful, international company group in the Salzburg area.

• Processing all first-level support topics in the IT helpdesk via phone, email or ticket system
• Supporting the maintenance, extension and documentation of our applications and databases
• Remote support for users with technical issues
• Taking and documenting support requests
• Diagnostics and troubleshooting of hardware and software problems
• Installation, configuration and maintenance of clients, servers, printers and mobile devices
• Supporting user account management

Requirements

• Completed education, study or retraining in the field of computer science
• Professional experience in this area is advantageous
• Techical understanding of hardware and software
• Fundamental knowledge of networks, servers and operating systems
• Excellent German and very good English skills
• Participation in various IT projects

Benefits

A long-term perspective is offered in a highly stable economic environment with clear management backing, short decision-making paths and great scope for design. Modern working conditions, flexible working hours, individual opportunities for further education and development, health promotion including contributions to fitness centers and massages, company discounts, parking spaces, excellent public transportation links as well as a climate ticket (Salzburg) are self-evident. The overall package is very attractive.

We look forward to your application!