Eurofiber
11 months ago
Service Desk Engineer
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Company information
- Company
- Eurofiber
- Location
- België, Vlaams-Brabant (Provincie), Halle-Vilvoorde, Zaventem Belgium
- Posted
- 11 months ago
Job description
Job Description
- Act as central contact for our customer base
- Respond actively to incoming enquiries, incidents and RMA’s within an agreed time limit
- Provide first line troubleshooting
- Channel and escalate any unresolved issues to next level stakeholders
- Proactively own the technical progression of standard incidents
- Responsible for communication with the customer
Required skills
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