Service Desk Analyst

Join Centorrino Technologies: Your Future in Tech Starts Here! At Centorrino Technologies (CT), we’re not just about technology; we’re about building a thriving community. We’ve been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2025, boasting an incredible eNPS score of 68. We’re redefining the customer experience, and we need dedicated individuals like you to enhance our team as a Service Desk Analyst. As a Service Desk Analyst, you will be responsible for providing exceptional customer service through various communication channels, including phone, email, and chat. You will also be required to troubleshoot technical issues, identify root causes, and implement solutions to resolve incidents efficiently. Your strong analytical skills, attention to detail, and ability to work in a fast-paced environment will enable you to make a significant impact on our team’s success. If you are passionate about delivering exceptional customer experiences and have a knack for problem-solving, we want to hear from you! We offer a competitive salary package, including a base salary, superannuation, and generous leave entitlements. You will also be eligible for performance-based bonuses and professional development opportunities to help you grow your skills and advance your career.