Service coordinator

Job description

Vacatureomschrijving Purpose of the role The Service Coordinator is responsible for ensuring the proper execution of service agreements with our key customers. Acting as the link between internal teams and client expectations, you make sure that agreed service levels (SLAs) are met and continuously improved. While not a customer-facing role, the Service Coordinator serves as the main escalation point for operational or contractual issues. You ensure that internal resources are optimally used to…

Required skills

coordinator customers resources service teams slas agreements expectations

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