Service Coordinator

Job Brief: Reporting to the Service Delivery Manager, The Service Coordinator is responsible for monitoring the quality of services and behaviour of support workers within GAVAL accommodation services. The role manages the day-to-day duties of support workers ensuring that all staff are working within their scope of practice (qualification level) and within their position description. Each Service Coordinator must be familiar with and be working within the NDIS Quality and Safety Standards 2018. The Service Coordinator will be responsible for monitoring and reporting on the quality of services, identifying and addressing any issues or concerns, and providing support and guidance to support workers as needed. This role will also be responsible for maintaining accurate records and reports, and for communicating effectively with the Service Delivery Manager and other stakeholders. The Service Coordinator will work closely with the Service Delivery Manager to ensure that all services are delivered in accordance with the NDIS Quality and Safety Standards 2018 and that all staff are working within their scope of practice and position description. The role will also be responsible for providing support and guidance to support workers as needed, and for identifying and addressing any issues or concerns that may arise. The Service Coordinator will be required to maintain accurate records and reports, and to communicate effectively with the Service Delivery Manager and other stakeholders. The role will also be responsible for ensuring that all services are delivered in accordance with the NDIS Quality and Safety Standards 2018 and that all staff are working within their scope of practice and position description.