Service Centre Administrator (Part-Time)

Why Choose Pepkor Lifestyle: Build a Thriving Career at the Forefront of Retail Ready to join a dynamic team and make a lasting impact? Join Pepkor Lifestyle as a Service Centre Administrator within the HiFi Corp brand and step into a rewarding career that empowers you to drive results, unlock your potential, and make a difference. Here's what sets Pepkor Lifestyle apart: Impactful Work: Deliver value to African consumers and contribute to the success of a leading retail organization. Diverse Opportunities: Enjoy a wide range of roles across various brands, including HiFi Corp, Game, DionWired, and more. Collaborative Culture: Thrive in an environment that values teamwork, open communication, and continuous learning. Competitive Benefits: Enjoy a comprehensive benefits package, including medical aid, retirement fund, and employee discounts. Personal Growth: Develop your skills through training programs, mentorship, and career development opportunities. What You'll Do: As a Service Centre Administrator, you will be responsible for providing exceptional customer service, handling customer inquiries, resolving issues, and ensuring that our customers have an outstanding experience. Key Responsibilities: Provide world-class customer service via phone, email, or in-store. Handle customer inquiries and resolve issues promptly and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with internal stakeholders to ensure seamless communication and resolution of customer complaints. Stay up-to-date with product knowledge and promotions to provide informed advice to customers. What We're Looking For: A motivated and results-driven individual who is passionate about delivering exceptional customer service. Strong communication, problem-solving, and time management skills are essential. Ability to work in a fast-paced environment and adapt to changing priorities. High school diploma or equivalent required; degree in a related field an advantage. 1-2 years of experience in a customer-facing role preferred. What We Offer: Competitive hourly rate. Ongoing training and development opportunities. Collaborative and dynamic work environment. Recognition and rewards for outstanding performance. Opportunities for career growth and advancement.