Service Catalogue Manager @ AVENGA (Agencja Pracy, nr KRAZ: 8448)

This is you Excellent practical knowledge of IT Service Management, with focus on: IT Service Catalogue Management, Service Request Catalogue Management, Service Offerings Practical experience customizing and describing Service Catalogue Management practice Practical experience implementing and managing IT Service and Service Request Catalogues Practical knowledge and hands-on experience implementing and managing Service Catalogue Management practice within an ITSM solution Well understanding of the importance of accurate and up-to-date information in the Service Catalogue, as well as ability to analyze and interpret data from various sources. Ability to work independently and as part of a team, with strong communication skills and attention to detail. Experience working with IT service management tools such as ServiceNow, JIRA, or similar. Strong understanding of ITIL framework and its application in the context of Service Catalogue Management. Ability to prioritize tasks and manage multiple projects simultaneously. Excellent problem-solving skills and ability to think critically. Ability to work in a fast-paced environment and adapt to changing priorities.