Service Ambassador

· Greet and engage with travelers in a friendly and professional manner. Address general enquiries and provide information about available services · Offer a personalized shopping experience by tailoring product recommendations to each traveler's individual preferences and requirements · Provide recommendations on liquor and tobacco products · Build strong, lasting relationships with travelers through active engagement · Proactive to utilize upselling techniques to achieve sales target · Stay informed about new products and promotions to effectively communicate them to travelers · Maintain a clean and organized store environment · Ensure compliance with company policies and procedures · Participate in training sessions to improve product knowledge and customer service skills · Collaborate with colleagues to achieve team goals and objectives