Service Advisor

We are currently advertising on behalf of an Automotive manufacturer-owned car dealer group, who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Cardiff area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits:

• Basic salary around £29,120 per annum, pending experience.
• Access to multiple performance-based bonuses providing additional earnings of up to £5,000 per annum, PLUS the selling of service plans at £25 each.
• 25 days annual holiday allowance plus the 8 bank holidays.
• Full in-house and manufacturer-approved training.
• A contributory workplace pension scheme.
• Fantastic career prospects with a manufacturer-owned car dealer group.
• Working hours from 8:00am-6:00pm Monday to Friday, with 1 in 3 Saturdays 8:00am-12:00pm paid at time and a half.

Requirements:

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role:

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £29,120 with OTE of circa £35,000.

To apply for this Service Advisor position, please forward your CV to Harry Thaxton-Woodcock, quoting the job reference number or call our office for a chat about this position.


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