Service Advisor

Service Advisor

We have an exciting opportunity for an experienced Service Advisor in South Auckland.

Our client is very well known in the automotive industry, their franchise is state of the art, as are the vehicles they sell and the customer service they provide.

You will be responsible for a 360-degree customer aftersales experience in an impressive, dedicated Service establishment representing a market leading brand.

Applicants will require in-depth Service Advisor and Aftersales experience, with the ability to manage time, customer expectation and communication effectively to ensure the success of this portfolio.

Being an experienced Service Advisor who can manage daily flow alongside key team members, maximise workload and be exceptionally productive, this role will see you advance your career.

Benefits

• Monday to Friday - with rostered Saturdays
• Competitive base salary
• Company vehicle and fuel
• Lucrative commission structure
• Opportunity to develop and grow within the organisation

On a day-to-day basis, you will

• Deal with customers in a professional, prompt and courteous manner
• Have a flexible approach to vehicle drop off and delivery
• Pro-actively communicate within the team to ensure customers are informed on vehicle progress
• Maximise opportunities to upsell customers
• Communicate with management and distributor on recalls, training and warranty matters
• Maintain a strong relationship with key accounts and fleet clients
• Provide technical support and advise to the client base

About you

• Customer focussed, relationship maintenance and communication skills are of paramount importance in this role
• 2-4 years' Service advisor or Aftersales advisor experience.
• Self-motivated, with a proactive approach to customer service
• Have excellent interpersonal and organisational skills
• Strong computer literacy and numerical skills essential
• The ability to manage pressure comfortably
• Enjoy the front-line role and have passion and drive to enhance your career
• Enjoy a day-to-day challenge and thrive on success

If you believe you have the above attributes and professionalism for this exciting role, we would like to hear from you.

Please apply now with an up to date CV!

For more information, please contact the team at Muster on 09 394 7444.