Red Ember Recruitment Ltd
1 year ago
Service Administrator
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Company information
- Company
- Red Ember Recruitment Ltd
- Location
- South Africa, Western Cape, Cape Town Region, Cape Town City Centre, Pinelands South Africa
- Posted
- 1 year ago
Job description
Red Ember Recruitment is seeking to hire a Service Administrator based in Pinelands, Cape Town, to join their team.
Duties and Responsibilities:
Service Centre:
Requirements
Duties and Responsibilities:
Service Centre:
- Arrange collections/Deliveries
- Respond to emails and tickets
- Monitor B2B repairs/SLA clients
- Follow up on repairs in the workshop
- Follow up on collections & payments
- Order 3rd party stock/ Receive stock that has been ordered
- Stock take
- Preparation for year-end stocktaking
- Grade Trade-in devices
- Quotes for technicians
- Schedule technicians for on-site/remote support
- Invoice and follow up on payments
- Stock take
- Preparation for year-end stocktaking
- Order required stock
- Liaise for the on-site networking that needs to be done
- Quotes for technicians
- Request payments for suppliers that are COD
- Dispatch machines for B2B to various users (units in storage)
Requirements
- Matric certificate.
- Effective people relationship-building skills.
- Good verbal and written communication skills.
- Good numeracy skills – able to count and perform simple calculations (e.g., add, subtract, multiply, and divide) accurately and efficiently.
- Able to work on multiple tasks simultaneously.
- Good Telephonic skills.
- Computer literate.
- Good time management, planning, and organization skills.
- Good technical orientation.
Required skills
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