Server (CDD) on Call

Relevant to the Banquets Supervisor, the essential responsibilities and functions of the position include, without being limited to :

• Propose a professional, pleasant, and attentive service at all times
• Participate in setting up, serving, and clearing tables
• Control orders before serving them to clients and ensure that the service is as fast as possible
• Serve orders to clients while maintaining discretion
• Know menus of events (food and beverage) perfectly and be able to explain main ingredients
• Maintain that clients do not lack anything
• Be efficient and capable of taking initiatives, supporting the supervisor, and acting as a relay between the latter and the on-call personnel (extras)
• Inform yourself about hotel events and participate in briefings before events
• Respect given instructions (setup, arrangement, cleaning), execute tasks assigned to the best of your ability, and ensure that on-call personnel does the same
• Inform the supervisor of any equipment malfunctions
• Inform the supervisor of client requests or complaints and respond directly if possible
• Participate in weekly meetings
• Actively participate in service in other departments or events taking place at the hotel, upon request from your superiors
• Actively participate in inventory management within your department
• Participate in training new interns and on-call personnel
• Participate in an annual evaluation interview with your supervisor
• Show flexibility and cooperation in all circumstances, especially when collaborating with another department on a one-time basis
• Commit to the quality of your service, discretion, and perfect honesty
• Maintain a professional attitude, be smiling and keep calm at all times
• Respect ergonomic work standards for health and safety, hygiene prescriptions, and sanitary norms
• Respect departmental and company policies, procedures, and service standards
• All other tasks as assigned