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Neurealm

3 months ago

Server Hardware Support

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Company information

Company
Neurealm
Location
India, Tamil Nadu, Chennai India
Posted
3 months ago
View all jobs at Neurealm

Job description

Experience: 5-12 Years Work Location: Chennai Provide remote technical assistance and design consultation. Perform log/failure analysis across a variety of equipment looking for a specific set of failures and addressing those as they arise. Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken Use multiple applications to manage cases, document and troubleshoot. Interact with customers for new/existing cases…

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