Senior System Engineer (Customer Team Frauenfeld)

Company Description

We are a great team and are repeatedly recognized by Great Place to Work as the best employer. Do you lack appreciation? We are known for our positive feedback culture. Do you want to advance professionally? Then benefit from generous further education budgets and almost unlimited career and change opportunities in UMB's IT universe. Do you have no idea what's going on in operations? We inform openly and honestly about what's happening. There are 1000 reasons to work at UMB. Apply now and find out more.

• You are responsible for the stable operation and technical further development of our customers' IT infrastructures with Windows Workplaces, Windows Server, Microsoft 365, Azure, and Intune.
• You take on complex support cases and technical escalations, analyze cross-system causes, and implement sustainable solutions.
• You independently plan and realize installations, changes, and migrations. In projects, you take on technical responsibility for your area and ensure orderly handover to operations.
• You manage and optimize Hyper-V, network, and backup environments, as well as identities and permissions. You assess technical dependencies and risks and coordinate collaboration with our specialists as needed.
• You document solutions, systems, and changes comprehensibly, further develop technical standards, and optimize recurring processes through standardization and automation.
• You advise customers on technical solutions, present options for action, and definitively agree on priorities and next steps with the team and specialist departments.

• Completed IT apprenticeship, computer science degree, or comparable qualification, as well as several years of in-depth experience in system engineering and in operating demanding IT environments.
• In-depth knowledge and practical experience in Microsoft 365, Windows Server, Azure, and Intune, as well as in the engineering and operation of Windows clients.
• Advanced knowledge of Active Directory, Group Policies, DNS, and DHCP, as well as in the planning and management of identities and permissions.
• In-depth practical knowledge of Hyper-V, networks, and backups. You assess cross-system dependencies and solve complex error patterns methodically and sustainably.
• A broad generalist profile with in-depth expertise in several of the mentioned technologies. You can independently plan, evaluate, and further develop technical solutions in operations.
• Proven experience in the independent planning and implementation of projects, changes, and migrations, as well as in technical coordination with customers and specialist departments.
• Fluent German and good English skills, both written and spoken.

You should also apply right now for this reason.
Stuck in traffic every day? Home office is an integral part of our corporate culture. Need a break? Up to 9 weeks of vacation are possible at UMB. Always just working? Our great events are known throughout the industry. We do everything we can to foster team cohesion.
Apply now and learn more about the 1000 reasons to work for the best employer in Switzerland.
As the best employer in Switzerland, we most often find our new colleagues through recommendations – and otherwise through job advertisements. Therefore, please do not send us dossiers from recruitment agencies, thank you.

• UMB AG, Branch Office Volketswil
  Müllerenstrasse 3
  8604 Volketswil