Senior Store Manager

This is a Senior Store Manager role with Yo-Chi Frozen Yogurt based in Sydney, NSW, AU Yo-Chi Frozen Yogurt Role Seniority - senior More about the Senior Store Manager role at Yo-Chi Frozen Yogurt Senior Store Manager - Yo-Chi Sydney CBD Yo-Chi is growing fast - we’re opening a new venue every two weeks in 2025, and we want passionate leaders to grow with us! We’re looking for Senior Store Managers to lead our teams across the Sydney CBD and Eastern Suburbs, driving great culture, guest experience, and sales growth. As a Senior Store Manager at Yo-Chi Frozen Yogurt, you will be responsible for: • Leading a team of up to 15 staff members, including store managers, team leaders, and team members • Developing and implementing effective strategies to drive sales growth, improve customer satisfaction, and increase employee engagement • Building strong relationships with customers, suppliers, and other stakeholders • Maintaining high levels of store appearance, cleanliness, and organization • Managing inventory, stock control, and cash handling • Ensuring compliance with company policies, procedures, and regulatory requirements • Collaborating with the operations team to achieve business objectives • Providing exceptional customer service and ensuring a positive guest experience • Developing and implementing effective marketing strategies to drive sales and increase brand awareness • Maintaining accurate records of sales, inventory, and employee performance • Participating in training and development programs to improve skills and knowledge • Working flexible hours, including evenings, weekends, and public holidays As a Senior Store Manager at Yo-Chi Frozen Yogurt, you will have the opportunity to: • Develop your leadership and management skills through on-the-job training and mentorship • Gain experience working with a fast-growing company in a dynamic industry • Enjoy a competitive salary package, including bonuses and benefits • Participate in our employee recognition and reward program • Take advantage of ongoing professional development opportunities • Be part of a fun and supportive team environment